Commitment to Accessibility

Storyland Studios, Inc. is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure our website is accessible to all users, regardless of ability.

We believe that inclusive design benefits everyone. Our goal is to provide a website that is perceivable, operable, understandable, and robust for all visitors. We are dedicated to removing barriers that prevent interaction with, or access to, our digital content.

Conformance Status

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines explain how to make web content more accessible for people with disabilities.

The WCAG 2.1 guidelines are organized under four principles:

  • Perceivable: Information and user interface components must be presentable to users in ways they can perceive.
  • Operable: User interface components and navigation must be operable.
  • Understandable: Information and the operation of user interface must be understandable.
  • Robust: Content must be robust enough that it can be interpreted by a wide variety of user agents, including assistive technologies.

We regularly test our website for accessibility and work to address any identified issues promptly.

Accessibility Features

Our website includes the following accessibility features to ensure all users can access our content:

Keyboard Navigation

All interactive elements on our website can be accessed and operated using a keyboard. Users can navigate through links, buttons, and form controls using standard keyboard commands (Tab, Enter, Arrow keys, etc.). Focus indicators are visible to help users track their position on the page.

Screen Reader Compatibility

Our website is designed to be compatible with popular screen readers including JAWS, NVDA, and VoiceOver. We use semantic HTML markup, ARIA landmarks, and descriptive labels to ensure screen reader users can understand and navigate our content effectively.

Color Contrast

We maintain a minimum color contrast ratio of 4.5:1 for normal text and 3:1 for large text, as specified by WCAG 2.1 Level AA guidelines. This ensures that text is readable for users with low vision or color blindness.

Resizable Text

Our website supports text resizing up to 200% without loss of content or functionality. Users can adjust text size using browser settings or keyboard shortcuts to improve readability.

Alternative Text for Images

All meaningful images on our website include descriptive alternative text (alt text) that conveys the purpose and content of the image. Decorative images are marked appropriately to be skipped by assistive technologies.

Form Labels

All form fields have associated labels that clearly describe the expected input. Required fields are marked, and error messages are provided when form validation fails. These labels help all users, including those using assistive technologies, understand what information is needed.

Skip Navigation Links

A skip navigation link is provided at the top of each page, allowing keyboard users to bypass repetitive navigation and jump directly to the main content area.

Known Issues

We are actively working to improve accessibility across our website. The following areas are currently being addressed:

  • Some PDF documents may not be fully accessible. We are working to provide accessible alternatives or HTML versions of these documents.
  • Video content may not always include closed captions or audio descriptions. We are working to add captions to all video content.
  • Some third-party integrations may have limited accessibility features. We are working with vendors to improve these integrations.

We welcome feedback on any accessibility barriers you encounter so we can address them promptly.

Third-Party Content

Our website may contain links to third-party websites or embedded content, such as Google Maps. While we strive to ensure all content on our website is accessible, we cannot guarantee the accessibility of third-party content.

Google Maps embeds are provided by Google and may have their own accessibility limitations. For accessible map information, we recommend using the Google Maps website directly, which offers additional accessibility features.

We encourage third-party content providers to adhere to accessibility standards and are committed to working with them to improve accessibility where possible.

Feedback

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please let us know. Your input helps us improve our website for all users.

We take all feedback seriously and will make reasonable efforts to address accessibility issues promptly.

Contact Information

If you need assistance or wish to report an accessibility issue, please contact us using one of the following methods:

Email: help@plainjoestudios.org

Phone: +1 (443) 824-0029

Address: Storyland Studios, Inc., 7345 Piute Creek Dr, Corona, CA 92881

When reporting an accessibility issue, please include the following information:

  • The URL of the page where you encountered the issue
  • A description of the accessibility barrier
  • The assistive technology you are using (if applicable)
  • Your preferred method of contact

Response Time

We are committed to responding to accessibility feedback in a timely manner:

  • Initial Response: We will acknowledge receipt of your feedback within 2 business days.
  • Assessment: We will assess the reported issue within 5 business days.
  • Resolution: We aim to resolve accessibility barriers within 10 business days of assessment. Complex issues may require additional time, and we will keep you informed of our progress.

Enforcement Procedure

When an accessibility issue is reported, we follow a structured process to ensure resolution:

  1. Receipt and Acknowledgment: We log the report and send an acknowledgment within 2 business days.
  2. Investigation: Our team investigates the issue to understand its scope and impact. We test the issue using relevant assistive technologies.
  3. Remediation: We develop and implement a solution to address the accessibility barrier. Solutions are tested to ensure they meet WCAG 2.1 Level AA standards.
  4. Verification: We verify the fix resolves the reported issue and does not introduce new barriers.
  5. Communication: We notify the reporter of the resolution and provide information about any changes made.
  6. Documentation: We document the issue and resolution for future reference and to prevent similar issues.

Continuous Improvement

Accessibility is an ongoing commitment at Storyland Studios, Inc. We regularly:

  • Conduct accessibility audits of our website
  • Train our team on accessibility best practices
  • Monitor changes in accessibility standards and guidelines
  • Incorporate accessibility into our design and development processes

This accessibility statement was last updated on May 24, 2026.